Charles Taylor Expertise You Can Trust > About Us
Charles Taylor provides a growing range of insurance services, claims and technology solutions across the global insurance market.
What makes us special
Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation.Our powerful technology helps our clients improve their customers’ experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us.
c.4000
Experts based around the globe
120+
Country locations, supporting our global clients
6
Present in six
continents
9/10
Employees recommend us asa great place to work
Our solutions
Claims Solutions
Through our claims solutions business, we offer adjusting, third-party administration, assistance and technical services to reduce our clients’ risks, understand the causes and impact of losses, and improve claims outcomes.
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InsureTech
Our insurance technology business offers a suite of SaaS solutions for insurers, brokers, MGAs and insurance-related affinity businesses, which drive client performance and deliver a great end customer experience.
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Insurance Management
We offer end-to-end management of insurance programmes and processes on a long-term partnership basis through our Insurance Management service. Our global Group network means we’re well placed to deliver an end-to-end service.
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Our history
Our company dates to 1884, when a group of shipowners set up a mutual insurance association. Charles Taylor, a trusted coal merchant, was appointed to oversee the funds and manage their claims. His astute management paved the way for future expansion.
Today, our clients benefit from years of expertise and global network. We handle claims from end to end, establish and manage insurers, and implement technology solutions the world over.
2022
Contego Investigative Services, US acquired to support the increased demand for innovative counter-fraud solutions.
Acquired a majority share in Fraudkeeper S.A.S, investing in cutting edge AI and fraud technology as a valuable addition to our existing claims technology solutions.
Acquisition of The Matrix Companies (Matrix). A leading provider of workers’ compensation claims management strengthens Charles Taylor’s portfolio.
2021
Charles Taylor InsureTech announced a 5-year extension to deliver a delegated authority solution across the market, signed with the London Insurance Market Operations & Strategic Sourcing (LIMOSS).
We acquired the remaining stake in Otak to take full ownership of the Tide insurance technology platform.
Charles Taylor Specialist Investigation Services, an intelligence-led approach to counter fraud, launched.
We expanded our U.S. TPA and Insurance Management services through the acquisition of Aegis Corporation. Aegis is a Wisconsin-based leader in mutual management and third-party claims administration.
2020
Charles Taylor announced leadership changes, with Edward Creasy appointed Executive Chairman for the Group alongside Tamer Ozmen, who re-joined the Board.
We welcomed industry veteran Rob Brown as new Group CEO and Arjun Ramdas as new CEO of InsureTech.
We expanded our U.S. Engineering and Technical Services capabilities with the acquisition of SBSA, Inc.
We also announced the expansion of our marine capabilities in EMEA through the agreement to acquire Lab Cosulich Consultants (LCC).
2019
A year of transition – following strong revenue growth across all three segments: Claims Services, Insurance Management and InsureTech and approval of the Scheme of Arrangement, the group was successfully acquired by Lovell Minnick Partners LLC (by its subsidiary Jewel BidCo Ltd.) resulting in Charles Taylor plc being delisted from the London Stock exchange at the end of the year.
In collaboration with Signal Mutual, we launched Sage Adjusting LLC to provide longshore and harbor workers' compensation claims administration.
The Group also announced the disposal of interest in Charles Taylor Managing Agency Holdings Ltd and its subsidiaries to Premia Holdings Ltd.
2018
Charles Taylor significantly expanded its operations in Latin America. We acquired the FGR Group, a loss adjusting business headquartered in Chile. By combining this with our existing Latin American operations, we created one of the region’s leading international loss adjusters.
We also acquired Inworx, an insurance-focused technology consultancy and software provider which significantly broadened our technology capabilities on a global basis.
The Group also acquired Aasgard Summit, a provider of marine claims programme management services, securing our position as one of the largest US providers of claims services to the maritime community.
2017
We entered the High Net Worth loss adjusting market by acquiring Criterion Adjusters and bought Metro Risk Management to extend our US claims management capability.
The Group relocated its London operation to The Minster Building in the heart of London’s insurance district.
2016
Charles Taylor acquired CEGA* to enter the assistance and travel claims management market.*Charles Taylor Assistance is a trading brand for CEGA.
We developed a significant UK construction and engineering (C&E) adjusting service and started a major initiative to build our loss adjusting capability in the USA.
Charles Taylor InsureTech established a technology Centre of Excellence in Mexico City.
2015
We further expanded our technology capabilities by launching Charles Taylor InsureTech and investing in insurance software house Fadata.
The Company was appointed to manage mutual insurer, The Strike Club, the largest mutual provider of marine delay insurance.
We supported The Standard Club and Singapore Shipping Association to establish the Singapore War Risks Mutual.
2014
Charles Taylor further developed its loss adjusting capabilities by acquiring Knowles Loss Adjusters to enter the UK general adjusting market.
We supported Signal Mutual to establish SafeShore, a Longshore workers’ compensation small accounts programme.
2013
The Group started to develop its insurance technology capabilities, launching the Trax claims management solution for the Lloyd’s market and acquired software house, KnowledgeCenter.
2011
Charles Taylor was appointed by Lloyd’s to manage static claims across the market. Between 2011 and 2017 the Group acquired five further run-off life insurers which it consolidated into LCL International Life Insurance Company.
2008
The London loss adjusting businesses were brought together as a single business under the Charles Taylor Adjusting brand.
2006
The Group expanded its Bermuda captive management operations by acquiring Allegro.
2005
Charles Taylor began to build its position in loss adjusting. By 2008 the company had acquired nine adjusting businesses in specialist markets (Energy, Aviation, Marine and Property & Casualty).
1996
Charles Taylor was listed on the London Stock Exchange under Charles Taylor Group plc and later changed its name to Charles Taylor Consulting plc.
1986
Signal Mutual, a US Longshore workers’ compensation mutual was established and appointed Charles Taylor as manager. Today Signal is the largest provider of Longshore workers’ compensation insurance to the US maritime industry.
1978
A new mutual, SCALA, was formed to insure workers’ compensation risks for Canadian-flagged vessels and appointed Charles Taylor as manager.
1884
Charles Taylor was founded in the north-east of England. The Standard Steamship Owners’Protection and Indemnity Association Ltd was founded and engaged Charles Taylor as its managers.
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